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Buyer’s lounge FAQ's
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Are refunds available if I cancel a project or membership?
All memberships and service fees are non-refundable unless a written exception is granted by our support team. If you cancel a project after it’s been accepted by a fitness professional, refunds are only considered on a case-by-case basis
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When are you coming to my city?
We’re rolling out city by city to ensure strong, local connections between gym owners and fitness professionals. While we can’t guarantee exact launch dates yet, joining the waitlist helps us prioritize where to go next. The more interest from your city, the sooner we’ll launch there!
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